Privacy Policy

Effective Date: July 8, 2025

This Privacy Policy describes how Aspen Grove Leadership Solutions (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, https://aspengroveleaders.com (the “Site”), and when you engage with our coaching and consulting services (the “Services”).

Your privacy and trust are paramount to our work. We are committed to protecting your data and handling it with the integrity and confidentiality that are core to our values.

Our website address is: https://aspengroveleaders.com. Our business, Aspen Grove Leadership Solutions, provides leadership coaching and strategic consulting services.Our website address is: https://aspengroveleaders.com. Our business, Aspen Grove Leadership Solutions, provides leadership coaching and strategic consulting services.

We collect information in a few different ways:

• Contact and Inquiry Forms: When you contact us through a form on our Site, we collect the information you provide, such as your name, email address, and the content of your message.
• Client Engagement & Onboarding: When you become a client, we collect information necessary to provide our Services. This includes your name, contact information, billing details, and other information relevant to our coaching partnership. This data is often managed through secure third-party platforms like HoneyBook for proposals, contracts, and invoicing, and Coach Accountable for managing our client portal and session notes.
• Coaching Session Information: The content of our coaching relationship, including session notes, goals, and progress, is held in the strictest confidence and stored securely within our client management system (Coach Accountable).

• Comments: When visitors leave comments on the Site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
• Cookies: Our Site uses cookies to enhance your experience.
  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
  • If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies are removed.
• Analytics: We may use analytics services to understand how visitors use our Site. This helps us improve our content and user experience. This data is typically aggregated and anonymized.

• Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
• Embedded content from other websites: Articles on this site may include embedded content (e.g., videos, images, articles). This content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services.
• To establish and manage our coaching partnership with you.
• To process payments and send invoices.
• To communicate with you, respond to your inquiries, and send important notices.
• To personalize your experience on our Site.
• To prevent spam and protect the security of our Site.
• To comply with legal and administrative obligations.

We do not sell or rent your personal data. Your information is shared only in the following circumstances:

• Service Providers: We share information with trusted third-party companies that help us operate our business, such as HoneyBook (client management/invoicing), Coach Accountable (client portal/coaching notes), payment processors (e.g., Stripe, PayPal), and email service providers. These providers are contractually obligated to protect your data and use it only to perform the services we have requested.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
• Password Resets: If you request a password reset for a Site account, your IP address will be included in the reset email.

Your trust is the foundation of our coaching partnership. All information shared within the context of our coaching relationship is held in the strictest confidence, as outlined in our coaching agreement. We are committed to creating a safe and secure space for your growth and transformation.

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
• Client Data: We retain personal information from our clients for the duration of our coaching relationship and for a reasonable period thereafter to comply with our legal, administrative, and professional obligations.
• Other Data: Other personal data is retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You have certain rights regarding the personal data we hold about you. You can:

• Request Access to the personal data we hold about you.
• Request Correction of any inaccurate or incomplete data.
• Request Erasure of your personal data, subject to certain exceptions.
• Object to or Restrict our processing of your data.
• Request a copy of the data you have provided to us in a machine-readable format.

This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please contact us using the information below.

Visitor comments may be checked through an automated spam detection service. Data processed by our third-party service providers (like HoneyBook or Coach Accountable) may be stored on servers located in the United States or other countries.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@aspengroveleaders.com